Store Service Assistant (Retail Assistant)
Ventia
Location: Canberra ACT, Australia
Employment Type: Full Time
Salary: $27.43 per hour + Superannuation + Employee Benefits
Ventia is seeking a motivated and customer-focused Store Service Assistant (Retail Assistant) to join our team in Campbell, ACT. Reporting to the Site Lead, you will play an important role in the storage, handling, and distribution of Defence Force clothing and equipment to serving Defence personnel.
This role is ideal for someone who enjoys working in a fast-paced and supportive environment, with opportunities to work both independently and collaboratively as part of a team.
Role Details
- 1 x Full-Time Permanent Position
- Monday to Friday
- Working Hours: 8:00 AM – 4:00 PM
Benefits
At Ventia, we value our employees and are committed to creating a positive and inclusive workplace. Benefits include:
- Supportive, flexible, and inclusive work culture
- Opportunities for career development and progression
- Paid parental leave
- Discounts on private healthcare, retail, hotels, and car rentals
- Access to professional memberships and education assistance
- Novated car leasing options
- Employee reward and recognition programs, including VenPerks
Key Responsibilities
- Receive, process, and distribute goods efficiently and accurately.
- Manage day-to-day store operations, including receiving, scanning, sorting, and shelving stock.
- Assist customers with stock location, availability, and order progress inquiries.
- Provide professional over-the-counter customer service to Defence personnel.
- Conduct regular stock takes and inventory checks.
- Maintain a clean, safe, and organised work environment.
- Use computer systems and applications to track stock levels, item locations, and inventory records.
- Follow workplace safety procedures and operational guidelines at all times.
Skills and Experience
To succeed in this role, you should possess:
- Previous experience in a warehouse, retail, or store attendant role (highly desirable)
- Strong communication and customer service skills
- Ability to work effectively both independently and within a team
- Intermediate computer skills, including spreadsheets and inventory systems
- Strong organisational and time management abilities
- Attention to detail and a commitment to accuracy
- Australian Citizenship and eligibility to obtain a Defence Security Clearance
About Ventia
Ventia is one of Australia and New Zealand’s leading infrastructure and services providers, employing more than 35,000 employees and subcontractors across over 400 sites.
The company maintains, operates, and manages essential infrastructure that supports modern life, including transport networks, energy systems, utilities, defence facilities, hospitals, and public services.
At Ventia, people are at the centre of everything we do. We are committed to fairness, inclusion, and respect, and we encourage applications from people of all backgrounds, cultures, abilities, genders, and identities.
How to Apply
Click the Apply Now button to begin your career journey with Ventia.
Position Reference Number: 167407
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