Medical Receptionist – Full-Time Opportunity in Plumpton, NSW
Join a Leading Medical Imaging Practice
Matrix Medical Imaging is currently seeking a dedicated and professional Medical Receptionist to join our growing team in Plumpton, Sydney NSW. This is an excellent opportunity for an experienced receptionist who is passionate about healthcare and committed to delivering outstanding patient service. The role is primarily full-time; however, part-time arrangements may be considered for the right candidate.
In this position, you will play a key role in ensuring the smooth and efficient operation of our medical imaging clinic. You will act as the first point of contact for patients and visitors, creating a welcoming environment while providing high-quality administrative and customer service support.
Key Responsibilities
As a Medical Receptionist, you will be responsible for a variety of front-desk and administrative duties that are essential to the daily operations of the clinic. Your core responsibilities will include:
- Welcoming patients and visitors with a friendly, professional, and compassionate approach
- Managing appointment bookings, rescheduling, and maintaining accurate patient schedules
- Responding to patient enquiries and providing clear information about imaging services and procedures
- Liaising effectively with radiologists, healthcare providers, and other medical staff
- Handling incoming calls and directing them appropriately in a timely manner
- Performing administrative tasks such as data entry, document scanning, and record management
- Conducting follow-up calls to patients after procedures to ensure satisfaction and continuity of care
- Maintaining patient confidentiality and adhering to healthcare compliance standards
Skills and Experience Required
To succeed in this role, candidates should demonstrate a strong combination of administrative expertise and interpersonal skills. The ideal applicant will possess:
- Previous experience as a Medical Receptionist or in a similar role within the healthcare industry
- Strong customer service skills with the ability to handle sensitive situations with empathy and professionalism
- Excellent communication and interpersonal abilities for interacting with patients and healthcare professionals
- High attention to detail and strong organisational skills to manage multiple tasks efficiently
- Proficiency in computer systems, including Microsoft Office and appointment scheduling software
- Experience with diary management systems or medical software (highly desirable)
- A patient-focused attitude with a commitment to delivering exceptional service
What We Offer
At Matrix Medical Imaging, we believe that our people are our greatest asset. Therefore, we are committed to providing a supportive and rewarding workplace. Our employees benefit from:
- Competitive hourly rate of $30 – $33 AUD, based on experience
- Ongoing training and professional development opportunities
- Flexible working arrangements to support work-life balance
- A collaborative, inclusive, and supportive team environment
- Opportunities for career growth within a progressive healthcare organisation
About Matrix Medical Imaging
Matrix Medical Imaging is a trusted provider of advanced diagnostic imaging services, focused on delivering high-quality patient care. We pride ourselves on staying at the forefront of medical technology while maintaining a compassionate, patient-centred approach.
As our practice continues to grow, we are looking for motivated individuals who share our commitment to excellence and are eager to contribute to a positive healthcare experience for our community.
How to Apply
If you are ready to take the next step in your career as a Medical Receptionist and become part of a dynamic healthcare team, we encourage you to apply today.
Application Questions
As part of your application, you may be asked the following:
- What is your current right to work status in Australia?
- How many years of experience do you have as a Medical Receptionist?
- Which Microsoft Office applications are you proficient in?
- Do you have prior customer service experience?
- Do you hold a valid Australian driver’s licence?
- Do you have a current National Police Check?
- Do you have a valid Working With Children (WWC) Check?
Important Notice
Please be cautious when applying for jobs. Do not provide your bank or credit card details during the recruitment process.