Overview

Warehouse Assistant 2025 – Pick/Pack

Join Our Pack at Petdirect!

Location: Avondale, Auckland
Job Type: Full-time (40 hours per week)
Category: Pickers & Packers (Manufacturing, Transport & Logistics)

At Petdirect, we are more than just an online pet store; we are a passionate community dedicated to providing Kiwi pet parents with everything they need to ensure their furry friends live their best lives. Our commitment to excellence and customer satisfaction drives us to be the best in the industry. As a proudly New Zealand-owned company, we are continuously expanding, and with growth comes exciting opportunities!

We are currently looking for a Warehouse Assistant – Pick/Pack to join our growing team in Avondale, Auckland. If you are reliable, hardworking, and thrive in a fast-paced warehouse environment, this is the role for you!

Why Join Petdirect?

At Petdirect, we foster a supportive, fun, and energetic workplace where every team member is valued. We believe that happy employees make happy customers, and we strive to create an environment that supports professional growth while maintaining a friendly and inclusive culture. As a Warehouse Assistant, you will play a vital role in ensuring our customers receive their orders accurately and on time.

What’s in it for you?

Competitive Salary: We offer an attractive remuneration package based on experience.
Staff Discounts: Treat your pets with a generous employee discount on our wide range of products.
Fun & Supportive Team: Work in a dynamic and energetic environment where teamwork is key.
Career Growth: Opportunities to progress within the company as we continue to expand.
Flexible Working Environment: While this role is full-time, we value work-life balance and provide a great working culture.
Perks & Benefits: Enjoy company events, free snacks, breakfast, and social activities organized by our awesome team.

Role Summary for Warehouse Assistant 2025

As a Warehouse Assistant – Pick/Pack, you will be responsible for efficiently managing inventory, processing orders, and ensuring our warehouse operations run smoothly. Your role will include picking and packing products with accuracy, preparing orders for dispatch, and maintaining a clean and organized workspace.

This is a full-time, permanent position working Monday to Friday, 8:00 AM – 4:30 PM.

What You’ll Do

Your daily responsibilities will include:

  • Picking and packing orders accurately and efficiently.
  • Preparing products for dispatch, ensuring timely deliveries.
  • Maintaining stock accuracy and participating in stocktakes.
  • Ensuring a clean and safe working environment.
  • Assisting with warehouse organization and inventory management.
  • Handling heavy lifting (up to 25kgs) when required.
  • Working closely with the team to meet daily operational goals.
  • Following company procedures and safety guidelines to maintain a smooth workflow.

What We’re Looking For

We value attitude and work ethic above all. If you are a team player with a strong sense of responsibility, we want to hear from you! Here are some qualities that will make you a great fit for this role:

  • Previous Experience: Prior experience in a warehouse environment with pick/pack responsibilities is preferred.
  • Reliability: Commitment to shifts and strong attendance record.
  • Work Ethic: A motivated, proactive approach with a willingness to learn.
  • Attention to Detail: Ability to maintain accuracy while working efficiently.
  • Physical Fitness: Capability to lift up to 25kg and perform physical tasks throughout the day.
  • Flexibility: Willingness to assist in different warehouse functions as needed.
  • Team Player: Strong communication skills and ability to collaborate with the team.
  • Initiative: A self-starter who can identify and solve problems effectively.

Core Competencies for Warehouse Assistant 2025

At Petdirect, we thrive on a strong set of values that guide our operations and interactions. As a Warehouse Assistant, you will be expected to demonstrate the following core competencies:

1. Accuracy

Ensuring orders are picked and packed correctly is critical to customer satisfaction. Attention to detail is essential for efficiency and productivity.

2. Communication

Clear and professional communication with team members and supervisors ensures smooth operations and effective problem-solving.

3. Feedback

Constructive feedback is key to growth. We encourage open dialogue and value team input to continuously improve our processes.

4. Pace

We work in a fast-paced environment, and maintaining speed while ensuring quality is essential to keeping up with demand.

5. Positivity

A positive attitude contributes to a great workplace culture and motivates the team to perform at their best.

6. Collaboration

Teamwork is at the heart of what we do. Working together allows us to achieve more and maintain efficiency in all warehouse operations.

About Petdirect

Petdirect isn’t just another online retailer; we are a passionate team of pet lovers dedicated to enhancing the lives of Kiwi pets and their owners. Our mission is to provide a one-stop-shop for pet essentials, offering high-quality products, expert advice, and unbeatable customer service.

We pride ourselves on being a trusted brand that always delivers on its promises. As a rapidly growing company, we are constantly evolving to meet the needs of our customers, and we need passionate individuals to join our journey!

Visit us at petdirect.co.nz to learn more about our vision and values.

How to Apply for Warehouse Assistant 2025 

If you’re ready to be part of a fun, energetic, and dedicated team, we’d love to hear from you! Apply today by submitting your resume along with answers to the following questions:

  1. Which of the following statements best describes your right to work in New Zealand?
  2. How many years of experience do you have as a warehouse assistant?
  3. Do you have picker/packer experience?
  4. What are your hourly rate expectations?
  5. How much notice do you need to give your current employer?

Join us and be part of an exciting journey in the pet industry. We can’t wait to welcome you to the Petdirect family!