Night Receptionist Job in Taupo, New Zealand – Hilton Lake Taupo Hotel

Are you a night owl with a passion for hospitality? Hilton Lake Taupo Hotel is seeking a dedicated Night Receptionist to join our team and provide exceptional service to our guests during the overnight hours.

Your Responsibilities:

As a Night Receptionist, you will be the face of our hotel during the night shift, ensuring a seamless and enjoyable experience for our guests. Your main responsibilities will include:

• Guest Check-In/Check-Out: Efficiently handle guest arrivals and departures, ensuring a smooth and welcoming experience.
• Guest Service: Respond promptly and professionally to guest inquiries and requests, going above and beyond to exceed expectations.
• Audits and Procedures: Complete nightly audit procedures and maintain accurate records.
• Communication: Keep the Night Manager and Night Reception Supervisor informed of any relevant guest feedback or operational issues.
• Upselling: Utilize upselling techniques to promote hotel services and amenities, maximizing guest satisfaction and revenue.
• Safety and Security: Assist with health and safety requirements, fire evacuation procedures, and first aid if necessary.

Your Qualifications:

• Experience: Previous experience in a customer-focused industry, preferably in hospitality.
• Skills: Excellent communication and interpersonal skills, strong attention to detail, ability to work independently and as part of a team.
• Attitude: Positive and professional demeanor, commitment to providing exceptional customer service.
• Technical Skills: Proficient in IT systems and property management software.
• Flexibility: Ability to work night shifts and adapt to a dynamic environment.

Preferred Qualifications:

• Experience in cash handling.

What We Offer:

• Competitive Salary: Enjoy a competitive salary and benefits package.
• Career Development: Hilton offers extensive opportunities for professional growth and advancement within the company.
• Positive Work Environment: Be part of a supportive team that values teamwork and collaboration.
• World-Class Brand: Join the Hilton family and represent a globally recognized leader in hospitality.

Why Work at Hilton Lake Taupo?

Experience the natural beauty of Taupo while working in a luxurious Hilton hotel. Hilton Lake Taupo offers stunning views, world-class amenities, and a commitment to providing exceptional guest experiences.

How to Apply:

If you’re passionate about hospitality and ready to join our team, apply now by clicking the “Apply Now” button on our website.

Meta Description:

Join Hilton Lake Taupo Hotel as a Night Receptionist and provide exceptional service to our guests. Enjoy competitive pay, career development, and a positive work environment. Apply now!

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