Night Receptionist Job in Taupo, New Zealand – Hilton Lake Taupo Hotel

Are you a night owl with a passion for hospitality? Hilton Lake Taupo Hotel is seeking a dedicated Night Receptionist to join our team and provide exceptional service to our guests during the overnight hours.

Your Responsibilities:

As a Night Receptionist, you will be the face of our hotel during the night shift, ensuring a seamless and enjoyable experience for our guests. Your main responsibilities will include:

  • Guest Check-In/Check-Out: Efficiently handle guest arrivals and departures, ensuring a smooth and welcoming experience.
  • Guest Service: Respond promptly and professionally to guest inquiries and requests, going above and beyond to exceed expectations.
  • Audits and Procedures: Complete nightly audit procedures and maintain accurate records.
  • Communication: Keep the Night Manager and Night Reception Supervisor informed of any relevant guest feedback or operational issues.
  • Upselling: Utilize upselling techniques to promote hotel services and amenities, maximizing guest satisfaction and revenue.
  • Safety and Security: Assist with health and safety requirements, fire evacuation procedures, and first aid if necessary.

Your Qualifications:

  • Experience: Previous experience in a customer-focused industry, preferably in hospitality.
  • Skills: Excellent communication and interpersonal skills, strong attention to detail, ability to work independently and as part of a team.
  • Attitude: Positive and professional demeanor, commitment to providing exceptional customer service.
  • Technical Skills: Proficient in IT systems and property management software.
  • Flexibility: Ability to work night shifts and adapt to a dynamic environment.

Preferred Qualifications:

  • Experience in cash handling.

What We Offer:

  • Competitive Salary: Enjoy a competitive salary and benefits package.
  • Career Development: Hilton offers extensive opportunities for professional growth and advancement within the company.
  • Positive Work Environment: Be part of a supportive team that values teamwork and collaboration.
  • World-Class Brand: Join the Hilton family and represent a globally recognized leader in hospitality.

Why Work at Hilton Lake Taupo?

Experience the natural beauty of Taupo while working in a luxurious Hilton hotel. Hilton Lake Taupo offers stunning views, world-class amenities, and a commitment to providing exceptional guest experiences.

How to Apply:

If you’re passionate about hospitality and ready to join our team, apply now by clicking the “Apply Now” button on our website.

Meta Description:

Join Hilton Lake Taupo Hotel as a Night Receptionist and provide exceptional service to our guests. Enjoy competitive pay, career development, and a positive work environment. Apply now!

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To apply for this job please visit jobs.hilton.com.

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