Overview
Medical Administrative Assistant — Join the Healthcare Team at Seasons Medical, Winnipeg, MB
Posted on: June 2, 2025
Employer: Seasons Medical
Job Location: 655 Sterling Lyon Parkway, Suite 6 & 7, Winnipeg, Manitoba, R3P 2S8
Job Type: Full-Time, Permanent
Workplace Type: On-site (No remote work option)
Salary Range: $17.50 to $18.50 per hour (negotiable), for 35–40 hours per week
Start Date: As soon as possible
Vacancies: 2
Job Bank Reference: #3320154
Application Deadline: July 2, 2025
Position Overview
Seasons Medical is currently seeking two highly organized, detail-oriented, and compassionate Medical Administrative Assistants to join our dynamic and supportive healthcare team. If you’re passionate about delivering outstanding patient care, thrive in a fast-paced environment, and possess administrative expertise in medical settings, this could be the ideal role for you.
As a Medical Administrative Assistant, you will serve as the cornerstone of front-desk operations, supporting both patients and medical professionals in the clinic. From welcoming patients and managing appointments to handling confidential medical documents and insurance claims, your role will ensure smooth, efficient, and compassionate clinical services.
This opportunity is ideal for candidates who have a background in administrative tasks in healthcare settings and are committed to patient-centered service. We welcome applicants who are legally eligible to work in Canada, including citizens, permanent residents, and individuals holding a valid Canadian work permit.
Key Responsibilities
Your duties and responsibilities will include but are not limited to the following:
Patient Interaction & Case Management
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Interview patients to obtain essential personal and medical history information.
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Build rapport with patients, ensuring they feel comfortable and respected during interactions.
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Maintain a high level of confidentiality and compliance with patient privacy regulations such as PHIA and HIPAA.
Appointment Scheduling
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Efficiently schedule, reschedule, and confirm patient appointments using electronic medical record (EMR) systems.
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Provide reminders for appointments through phone, email, or text messages as required.
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Coordinate appointments with other medical specialists or facilities when needed.
Insurance and Claims Processing
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Complete insurance forms and various medical claims accurately and promptly.
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Liaise with insurance providers for claim status, coverage verification, and follow-up on pending claims.
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Ensure patients are informed of their insurance policies, co-pays, and other related details.
Record-Keeping & Filing
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Maintain and organize digital and physical medical files and patient records with meticulous attention to detail.
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Adhere to protocols for initiating and maintaining confidential files for both patients and the clinic.
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Ensure all documents are updated and archived as per the latest regulatory requirements.
Office & Inventory Management
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Order office and medical supplies, maintain stock inventory, and process supply requisitions when necessary.
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Maintain a clean, well-organized, and welcoming reception and administrative area.
Clerical & Administrative Support
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Determine and implement office procedures and routines to streamline operations.
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Create, format, and manage electronic medical reports, spreadsheets, and official correspondence.
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Provide general data entry and word processing support using standard office software and EMR tools.
Customer Service
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Deliver front-line customer service, answering phones, emails, and in-person inquiries from patients and healthcare providers.
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Provide accurate information about clinic services, wait times, and scheduling.
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Handle complaints or patient concerns professionally and escalate them to management as required.
Required Qualifications
Language Requirement
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English (Fluent) — Both written and verbal communication skills are essential.
Educational Background
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A secondary (high) school graduation certificate is required.
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Post-secondary courses or certifications in medical office administration or health unit coordination are considered strong assets.
Experience
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Minimum of 7 months to less than 1 year of relevant work experience in a medical administrative or office assistant role is required.
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Experience with electronic medical records (EMR) systems and knowledge of medical terminology will be considered an advantage.
Working Conditions
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Work Hours: 35 to 40 hours per week, typically during the daytime, including early mornings as necessary.
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Work Environment: On-site at our Winnipeg clinic. This role requires physical presence due to the hands-on nature of the responsibilities.
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Start Date: Immediate opening – selected candidates are expected to join as soon as possible.
Compensation and Benefits
At Seasons Medical, we recognize and appreciate the hard work of our team. We offer a competitive compensation package along with comprehensive benefits, including:
Health Benefits
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Dental Plan: Preventive, restorative, and diagnostic dental services covered.
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Health Care Plan: Includes coverage for prescriptions, specialist visits, diagnostic tests, and therapy services.
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Vision Care: Reimbursement for eye exams, glasses, and contact lenses.
Other Perks
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Free Parking Available on-site for all employees.
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Opportunity to work in a professional, patient-focused environment with room for growth.
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Supportive team culture that promotes work-life balance and staff well-being.
Who Can Apply
This position is open to candidates who meet at least one of the following criteria:
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You are a Canadian citizen;
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You are a permanent resident of Canada;
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You are a temporary resident with a valid Canadian work permit.
Note: Please do not apply if you do not have legal authorization to work in Canada, as the employer will not process or respond to such applications.
Application Instructions
We are excited to receive your application and encourage all qualified candidates to apply through the following channels:
Apply by Email
📧 Email: admin@seasonsmedical.ca
Please include the following in your email:
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Cover letter tailored to the role
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Updated resume
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Reference number 2025-2
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Letters of recommendation (if available)
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At least two professional references attesting to your experience
Apply In-Person
🏢 Address: 655 Sterling Lyon Pkwy, Suite 6 & 7, Winnipeg, MB, R3P 2S8
🕗 Drop-off Hours: Between 08:00 a.m. and 05:00 p.m.
Screening Questions
Please include answers to the following screening questions in your cover letter or application email:
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Are you available for the advertised start date?
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Are you currently a student?
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Are you legally authorized to work in Canada?
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Do you live in proximity to the advertised job location?
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Do you have previous experience in a medical administrative assistant or related role?
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Do you hold any relevant certifications (e.g., medical office administration)?
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What is your current level of education?
Why Work at Seasons Medical?
At Seasons Medical, we pride ourselves on creating a professional, inclusive, and respectful workplace. Our team believes in:
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Providing compassionate, patient-first care
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Maintaining efficient operations through skilled administrative support
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Fostering career growth by investing in the development of our staff
We offer you a chance to grow your skills, work with a friendly and skilled medical team, and make a real difference in the lives of our patients. This is more than a job — it’s an opportunity to build a career in healthcare administration.
Final Note
This job posting has been published directly by the employer through Job Bank Canada. While the Government of Canada has taken steps to verify the authenticity of the posting, applicants are encouraged to perform their own research and exercise due diligence.
If you are looking to build your career in healthcare administration, and meet the eligibility criteria, we encourage you to apply today. Join us in making a meaningful difference in the lives of our patients at Seasons Medical.
