Overview

Catering Sales Manager – Hilton Toronto (3-Month Contract)

Location: Toronto, Ontario, Canada
Category: Hotel
Job ID: HOT0B0YX

Job Overview

Hilton Toronto & Hilton Mississauga Meadowvale are looking for a motivated Catering Sales Manager to join their team for a 3-month contract. This is a unique opportunity to be part of a global leader in hospitality, managing 40,000 square feet of versatile event space. Whether it’s a social gathering or a corporate event, you will be responsible for ensuring a seamless experience for clients while supporting the hotel’s sales initiatives.

This is an ideal entry-level role for individuals who are passionate about hospitality, have a flair for event management, and are eager to gain valuable experience in sales and catering operations. As part of the Hilton family, you’ll be joining the #1 World’s Best Company to work for, known for its dedication to delivering exceptional guest experiences and fostering a positive, dynamic work culture.

Key Responsibilities

As the Catering Sales Manager, you will play a pivotal role in the success of the hotel’s catering and event services. Your main responsibilities include:

  • Managing Customer Relationships:
    • Draft proposals and contracts for social and corporate events.
    • Respond promptly to customer inquiries and requests.
    • Work closely with clients to organize event details, from meetings and meals to special corporate events.
    • Maintain effective communication with clients, ensuring all arrangements are clearly outlined and executed to the highest standard.
  • Supervising Event Logistics:
    • Oversee the setup and execution of both social and corporate meetings, ensuring that every detail aligns with client expectations.
    • Provide direction and guidance to catering and event services managers, as well as other hotel departments responsible for the event’s execution.
  • Client Interaction and Sales:
    • Represent Hilton Toronto during client meetings, property tours, and conferences to promote the hotel’s catering and event facilities.
    • Use discretion to negotiate contracts with clients and work with vendors to ensure event success.
    • Meet with and entertain potential clients, showcasing Hilton’s commitment to excellence and sealing new business opportunities.
  • Event Planning and Support:
    • Assist the Director of Catering and Director of Sales with large events, ensuring smooth execution from start to finish.
    • Support the planning of events, coordinating with various departments to ensure logistics are managed efficiently.

Skills and Knowledge Requirements

To excel in this role, the ideal candidate should demonstrate the following skills and qualifications:

  1. Banquet and Event Etiquette:
    • You should be knowledgeable in guest relations and service standards, ensuring a high-quality experience for all attendees.
  2. Time Management and Autonomy:
    • This role requires the ability to work independently, manage your time efficiently, and multitask across several projects. You’ll need to balance client needs and operational demands, often under tight deadlines.
  3. Hotel Operations Knowledge:
    • Understanding hotel operations, staffing, safety regulations, security protocols, and union rules is essential. You should also be familiar with fire, police, and health codes, as well as city ordinances that may affect events.
  4. Tech-Savvy Skills:
    • You should be comfortable navigating various software tools such as Microsoft Word, Excel, and Outlook, as well as industry-specific systems like Delphi, Market Vision, OnQ, InFocus, and the hotel’s in-house CAD program (Optimum Settings). Being proficient in these platforms will enable you to manage client details and operational tasks with ease.
  5. Contract Management:
    • Ensuring compliance with hotel policies, guidelines, and checklists when drafting and completing contracts is crucial to this role.
  6. Interpersonal Skills:
    • Building relationships with clients and delivering an outstanding guest experience is key to this role. Strong communication and interpersonal skills are required to maintain a positive and professional rapport with clients.
  7. Ability to Work Under Pressure:
    • Catering sales is a fast-paced environment, particularly during busy periods. You must be able to stay composed and handle stressful situations while delivering exceptional service.

Additional Responsibilities

  • Maximizing Sales Opportunities:
    • You’ll need to actively identify and pursue new catering sales opportunities, contributing to the hotel’s revenue generation efforts. This includes maintaining a strong sales pipeline and nurturing relationships with potential clients.
  • Promoting Hilton’s Services:
    • You’ll promote Hilton’s world-class services, facilities, and event spaces, ensuring clients understand the value Hilton brings to their events. Conducting property tours and on-site presentations will be key to securing new business.
  • Collaborating Across Departments:
    • You’ll work closely with other departments such as banquets, culinary, and housekeeping to ensure seamless coordination and execution of events.
  • Client Satisfaction:
    • Ultimately, your goal is to ensure client satisfaction by delivering outstanding service and memorable events, thereby fostering repeat business and long-term partnerships.

Why Work for Hilton?

Hilton is one of the world’s leading hospitality companies, with a century of experience in providing exceptional accommodations, services, and amenities for both business and leisure travelers. Joining Hilton as a Catering Sales Manager means becoming part of a global network known for its innovation, quality, and dedication to excellence.

At Hilton, we value our team members as the heart of the company. We’re committed to creating a positive, supportive, and rewarding work environment. We offer continuous learning and development opportunities to help you grow in your career. Hilton’s vision—“to fill the earth with the light and warmth of hospitality”—guides everything we do, ensuring we deliver remarkable hospitality experiences around the world every day.

Why This Role is Unique

This role is an incredible opportunity for those looking to gain hands-on experience in the hospitality industry, particularly in sales and event management. Working for Hilton Toronto means working at a property known for its luxurious event spaces and state-of-the-art facilities, making it a destination for both social and corporate events. It’s also a short-term commitment with a 3-month contract, perfect for those seeking to explore a dynamic role without a long-term obligation.

How to Apply

Ready to take the next step in your career?
Apply Now to join Hilton Toronto as a Catering Sales Manager and become a key player in creating memorable events for clients in one of the world’s most respected hospitality companies.

APPLY HERE