Overview

Host/Hostess Job in Valletta, Malta – Full-Time Position

Location: Valletta, South Eastern Region, Malta
Employment Type: Full-Time, On-Site
Salary: €1,467 per Month

We are assisting our client in finding a professional and guest-focused Host/Hostess. This is a direct employment opportunity with a prestigious 5-star establishment. The ideal candidate will have excellent communication skills, a welcoming personality, and the ability to manage reservations and seating smoothly in a high-end environment.

Job Overview

The Host/Hostess plays a key role in creating exceptional guest experiences. You will manage bookings, greet and seat guests, provide accurate information, and support restaurant operations while maintaining high service standards.

Key Responsibilities

  • Answer incoming calls promptly and courteously

  • Handle reservations accurately and update messages

  • Provide guests with accurate information about the outlet and hotel

  • Maximize table occupancy and manage waiting lists

  • Monitor booking constraints and future schedules

  • Maintain knowledge of all foods and drinks offered

  • Keep guest profiles updated in the booking system

  • Communicate reservations to the Manager or Headwaiter

  • Coordinate large bookings with the Manager before confirmation

  • Greet guests warmly, using their names, and escort them to seats

  • Engage naturally with guests and upsell when appropriate

  • Report complaints or comments to the Manager or Headwaiter

  • Promote hotel outlets and services

  • Perform additional tasks as required

Requirements

  • Excellent guest service skills and attention to detail

  • Ability to work under pressure and unsupervised

  • High standard of personal presentation

  • Confident, professional, and welcoming personality

  • Very good spoken and written English

  • Flexibility to work in shifts

  • Hands-on experience with cash handling and Micros Simphony POS is preferred

  • Valid local Food Handling License in accordance with the Food Safety Commission of Malta

Why Apply

This position offers a direct employment opportunity with a prestigious 5-star hotel. You will join a supportive team, deliver memorable guest experiences, and have the chance to grow professionally. This role is perfect for individuals passionate about hospitality and creating exceptional moments for guests.

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